Update connection license failed

You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Le Boule MVP. Alternatively - - - You may prefer to install a third party antimalware program which should disable Windows Defender.

How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. The new license key differs from the previously installed license key in the license expiration date and support expiration date. If you have obtained a license for a greater number of instances, counters in the new license also display the new number of license instances.

The retry period ends one month after the license expiration date or the support expiration date whichever is earlier. The retry period is equal to the number of days in the month of license expiration. For example, if the license expires in January, the retry period will be 31 day; if the license expires in April, the retry period will be 30 days.

If the retry period is over but the new license has not been installed, the automatic update feature is automatically disabled. For more information about error cases, see Appendix A. We've sent a verification code to:. Incorrect verification code. Please try again. An email with a verification code was just sent to.

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